Shipping Policy

Where we ship

We currently ship to the United States.

Delivery time

  • Printing and dispatch: within 2 business days. Every piece is printed to order at our own factory.
  • Delivery: 7–12 days after dispatch, tracked to your door.

Delivery times are estimates and may be longer during peak seasons or because of carrier or customs delays. For Halloween and Christmas delivery, cut-off dates are shown in the announcement bar.

Shipping cost

Shipping is free on orders over $69. Orders under $69 pay a flat $6.99.

Duties and taxes prepaid (DDP)

We ship DDP (Delivered Duty Paid). Import duties and taxes are prepaid, so there is nothing extra to pay when your package arrives.

Tracking

You will receive a tracking number by email once your order ships. You can also follow it on our Track Order page. Tracking may take 1–2 days to update after the first scan.

Address issues and lost packages

Please check your shipping address at checkout. If a package is returned to us because of an incorrect address, we can reship it once the shipping cost is covered. If your tracking has not updated for 10 days or shows delivered but you cannot find it, email support@lanterley.com and we will help.