Shipping Policy
Where we ship
Shipping Policy
We currently ship to the United States.
Delivery time
- Printing and dispatch: usually within 4 business days. Every piece is printed to order at our own factory. In special circumstances, printing and dispatch may take longer.
- Delivery: 7–14 business days after dispatch, tracked to your door.
Delivery times are estimates and may be longer during peak seasons or because of carrier or customs delays.
Shipping cost
Standard shipping is free on orders of US$59 or more after discounts. For orders below US$59 after discounts, standard shipping is US$6.99 for regular delivery areas, US$14.99 for designated remote Australian areas, and US$16.99 for the designated Alaska, Hawaii and U.S. territories delivery area. Available destinations and the applicable rate are shown at checkout.
Duties and taxes prepaid (DDP)
We ship DDP (Delivered Duty Paid). Import duties and taxes are prepaid, so there is nothing extra to pay when your package arrives.
Tracking
You will receive a tracking number by email once your order ships. You can also follow it on our Track Order page. Tracking may take 1–2 days to update after the first scan.
Address issues and lost packages
Please check your shipping address at checkout. If a package is returned to us because of an incorrect address, we can reship it once the shipping cost is covered. If your tracking has not updated for 10 days or shows delivered but you cannot find it, email support@lanterley.com and we will help.